Primarily Japanese has been my mechanic for my 2000 Subaru Forester for a few years, and I really appreciate the service I have received from them! They are super professional, always extremely timely in repairs, great at communication- and have recently gotten even better with their implementation of email notifications/inspection reports and the ability to approve repairs online. They are always very transparent and very reasonable, and even though it's not cheap, it is one of the most reasonably priced Subaru mechanics around (unfortunately, Subaru repairs are just costly across the board since they require specialty parts and repair tools). They even comped my last oil change I got alongside a more costly rear wheel bearing replacement because I had recently gotten married. Just overall, super professional shop that I have total trust and confidence in. I'm lucky to have them so close to downtown!
Rebecca, we feel lucky to have customers like you and sincerely thank you for taking the time to write such a thoughtful and detailed review of Primarily Japanese. We are happy to hear that you like our enhanced communications platform that now utilizes text and email in addition to speaking live on the telephone. Our customers are like family and we do what we can to make you feel that way in addition to making sure your vehicle is expertly serviced and maintained. Thank you for trusting us with your Subaru Forester over the years and making us your go-to shop! Congratulations again on your marriage and glad we were able to treat you with a little something special to celebrate the joyous occasion!
- Primarily Japanese