My car wouldn't start so I called to see if I could get it taken care of. I was told that there weren't any openings for a few days but if I could get the car there they would look at it as soon as time was available. I dropped the car off late on a Tuesday night - by 9:30 Wednesday morning my car was diagnosed and they had costs ready. My car was done by the time I was off of work and I was able to come pick it up that day. It was such a relief that I wouldn't have to pay for transportation/find rides for days. These guys are great, and trustworthy.