5

Very happy with your service

5

Service done on time and at rates quoted. First time customer, I am pleased and will use Primarily Japanese again for specialty work on my 2008 Subaru Outback. Thank you Rick.

5

Very reliable and responsible service. Something came loose after the repair, they took responsibility for the issue and fixed it immediately the next am. Trust is difficult to establish with an auto repair shop but these folks earn it!

5

Always pleased with the knowledge and service given to me. Had my car towed to shop and back to me the same day.

5

On time and on point

5

All was fine.

5

I've had my cars serviced and repaired at Primarily Japanese for many years and once I found them, I've never felt the need to go anywhere else. They know the car and have always done excellent work. And when I call, whoever answers knows me. If I bring it in with a problem, Joe, Brian, or Rick calls me back to tell me what they found, what they recommend, and the cost, and never do anything without my permission. Additionally, it's a great convenience that they can give me a ride home or come pick me up if I can't get a ride myself while they have the car. In general, it's a matter of trust - and Primarily Japanese has always honored my trust with integrity, honesty, and solid work.

5

Friendly, efficient, simply excellent! We can always rely on them to provide a professional service in a timely manner.

5

The folks at Primarily Japanese fixed some stubborn dashboard "codes" magnificently! And the bill was less than we expected. They noticed a few other problems, like a nearly dead battery, and got us on the road again. The rear brake job was perfectly executed. This shop treats us old timers (I am nearly 80 years of age) with the utmost respect, consideration, and professionalism. All this in one day. And the car was spotlessly clean. We are very grateful!

5

Wonderful service!

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