4

When I talked to Rick on the phone they sounded really busy, but when I told them about my problem they thought it would be a easy fix and got me in right away.

Cody thank you for coming in and letting us repair your vehicle. Yes we were busy this week but we will always try to help whenver possible.

- Primarily Japanese
5

Rick provided me with estimates of work that will need to be done over the next several months. I can now plan and budget these repairs. I have been a customer PJ for years.

5

Always very helpful and informative.

5

Best place to go for premium Asian brands ! excellent service and communications , we've been very happy with Primarily Japanese Autocenter.

4

Good good good good good good

5

Thanks again, You're the best!

5

Everyone is very professional, courteous and willing to help. They explain in detail what they will be doing and the costs actually came in a little less than their estimates!! I would highly recommend them to anyone who needs good car service and maintenance.

5

Thank you for always giving me excellent service, even on minor work like oil changes and major work like the steering rack. On this occasion, my trunk latch popped a spring and my trunk wouldn't close. I scheduled an appointment for repair the next day, but they offered to tie my trunk lid down until the next day. Since I had saved the black spring, they were instead able to repair it in 5 minutes for me! I returned the next day for my oil change and got great service while I waited at the shop. As a single female, I rely on the folks at Primarily Japanese to keep me informed of possible future problems and service issues so I can budget necessary repairs coming due. It means the world to me to have someone I can trust to advise me honestly. Thank you!

5

4-24-13 -- I wouldn't trust my 1993 Mitsubishi to just anyone, and these gentlemen understand customer service. Their slogan of being honest is not just smoke. When a job gets done under estimate, I feel care has been taken to evaluate my car accurately. Having all my questions answered patiently and in detail is another big plus. I was with my previous mechanic for over ten years until they began acting more interested in my money than in me. When the "problems" they wanted to fix could not be confirmed with a second opinion, I knew it was time for a change. Even better, Primarily Japanese is much closer to my house, and their courtesy service is the icing on the cake. Thank you Rick, Cruz, and the fine mechanics at Primarily Japanese.

5

Wonderful Service. They receive my highest recommendation.

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