5

Excellent customer service, great office, and knowledgeable staff. They kept me updated throughout the service process and called with questions before just doing the work needed. Highly recommend these guys!

5

I'll be a repeat customer.

5

Have been taking my vehicles to PJ for years going back to when they were on Drachman St. Have always found their service honest, reasonable and timely. Have recommended PJ to many friends and coworkers for PJ’s quality service

Kin, thank you so much for your kind words and making us your "go-to" repair shop for so many years! Your review means a lot to us and we really appreciate you taking the time to share it with us! See you next time.

- Primarily Japanese
5

Fair and informative review of the cars status and future repairs.

Thank you for letting us service your Lexus ES350. If there are any questions on future services or what was performed earlier please do not hesitate to call.

- Primarily Japanese
5

Great service as always!

Thanks Andy

- Primarily Japanese
5

Honest, straight shooters not trying to make work - just focused on fixing your problem. Will be a return customer when services needed.

Ian it was very nice to meet you and your Lexus GS430 it is a very nice car. Let me know if the brake noise gets better with driving. If not we would be happy to service them for you.

- Primarily Japanese
4.5

Clean shop, they got me in on the day I called. Thorough. I will use them as my go-to shop.

Deborah thank you for making us your "go-to" shop that is the biggest compliment possible. See you next time

- Primarily Japanese
5

Friendly and helpful staff... Thank you!

You're welcome and see you next service

- Primarily Japanese
5

Despite being very hectic with undoubtedly word-of-mouth and repeat business, this exceptional auto repair shop is very accessible by phone, has staff that take the time to explain thoroughly and address all concerns (attending to current and potentially future issues), returns phone calls promptly, and obtains parts and completes the job in timely fashion. The owner and the two service advisers with whom I dealt obviously have in-depth and up-to-date knowledge, specializing in Japanese car brands, which they freely share with the customer. Record-keeping is detailed, and all three persons kept each other informed about the progress of my case. They have six repair bays, a goodly number to handle the demand. The facility is clean, uncluttered, and inviting, including the waiting room. The location is convenient. Parking for customers appears to be adequate.

Thank you for the kind words and appreciate you taking the time to let us know how your experience with us went.

- Primarily Japanese
5

Excellent service! John was consistently helpful and let me know when the car would be ready. George generously gave me shuttle rides to and from home. I intend to return to Primarily Japanese to have my Rav4 serviced when needed. The prices are very reasonable as well.

Thank you for letting us know and I have shared this with George and John so they also know how they are appreciated.

- Primarily Japanese
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