Despite being very hectic with undoubtedly word-of-mouth and repeat business, this exceptional auto repair shop is very accessible by phone, has staff that take the time to explain thoroughly and address all concerns (attending to current and potentially future issues), returns phone calls promptly, and obtains parts and completes the job in timely fashion. The owner and the two service advisers with whom I dealt obviously have in-depth and up-to-date knowledge, specializing in Japanese car brands, which they freely share with the customer. Record-keeping is detailed, and all three persons kept each other informed about the progress of my case. They have six repair bays, a goodly number to handle the demand. The facility is clean, uncluttered, and inviting, including the waiting room. The location is convenient. Parking for customers appears to be adequate.
Thank you for the kind words and appreciate you taking the time to let us know how your experience with us went.
- Primarily Japanese