5

Hands down the absolute BEST car service center I have ever dealt with!

5

First time here and I was very satisfied. Quick service, reasonable price, and friendly, knowledgeable staff.

5

Your technician did an outstanding job in diagnosing the problem with my car. As always, excellent job!

5

Excellent as usual

5

Primarily Japanese took our car right in on a busy Monday since it had a Check Engine light on. It took a couple days to diagnose and fix it, but that was fine with us. It was serious. Then, they bent over backwards to help get it back to us since we don't live in Tucson. We are happy campers!

5

Excellent service. Thorough explanation on needed repairs. Highly recommend

5

As always efficient and pleasant experience. Highly recommend.

5

I had to have my car towed to Primarily Japanese after an unexpected problem with the left rear wheel. Despite it being a busy Monday afternoon, they got the car assessed within 30 minutes of it being dropped off and we made a plan for what work needed to be done so I could be on my way. They had the car ready for pick up by noon the next day. I always appreciate Rick’s friendly, helpful attitude, and honest and clear communications. Thank you.

5

I had two different company’s inspect my vehicle, knowing that the brakes needed to be repaired. One from a local mechanic, and the other from a dealership. The list of items that they claimed needed to be repaired was extensive to say the least. Ranging in price from $2,500 to $4,800, respectively. I decided to get a third opinion from Primarily Japanese before having any work done, as they came highly recommended from several friends. They performed a 27 point (I think) inspection on the vehicle and, much to my surprise, only found the vehicle needed the rotors turned and new brake pads. The items the others claimed needed to be repaired/replaced were actually in good working condition. I ended up spending a fraction of what the others quoted me, and the work was completed the same day. I highly recommend Primarily Japanese!

5

Excellent in every way!

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